Expert Witness for Premium class vehicle disputes.
Vehicle related customer disputes settlement usually need domain and application expertise. The arbitration at any court require technical investigation reports of the product failure to decide the root-cause. These expert witness reports help the redressal forum to decide on the problem to conclude the judgement. AMFA has pool of expert witness who do the detailed investigation and RCA on failures due to manufacturing, service or user’s mishandling. This is common in the case of vehicle insurance claims as well.
AMFA has dealt similar cases of premium cars of European brands to Indian names. Due to confidentiality clauses and court guidelines, the actual names and details cannot be shared.
